Product Lead (Ecommerce)

TL;DR

Product Lead (Ecommerce): Owning and leading the end-to-end online sales journey for a digital purchase experience with an accent on strategy, roadmap development, and conversion optimization. Focus on improving customer experience, reducing abandonment, and driving commercial outcomes through A/B testing and data analysis.

Location: Hybrid, based in the UK (Birmingham, Bristol, London, or Manchester), with 3 days required at your contractual location.

Company

hirify.global is a flagship business brand with over 175 years of heritage, providing secure connectivity and collaboration platforms to 1.2 million business customers internationally.

What you will do

• Own and lead the end-to-end online sales journey, defining strategy and roadmap from browsing to post-purchase.
• Optimize basket, checkout, and conversion performance using customer insight, data, UX research, and market analysis.
• Drive commercial outcomes by improving conversion, reducing abandonment, and running A/B tests.
• Lead cross-functional squads (UX, engineering, data, research) to deliver high-quality digital sales experiences.
• Maintain a clear, prioritized roadmap aligned with wider business and product objectives.
• Coach and develop product managers while embedding strong Agile practices across the team.

Requirements

• Strong digital product leadership with experience setting strategy and roadmaps for online sales journeys, ideally within ecommerce.
• Proven ability to optimize sales funnels through conversion improvement, A/B testing, and experimentation.
• Solid understanding of customer experience and UX design to translate insights into high-performing purchase journeys.
• Confidence in using data and commercial metrics to drive decisions, prioritize enhancements, and measure impact.
• Highly collaborative, comfortable working closely with Digital, Sales, Marketing, Engineering, UX, and Data teams.
• Experience coaching and leading product managers alongside multidisciplinary squads.

Culture & Benefits

• Hybrid working model requiring 3 days at a contractual UK location with 2 flexible days.
• Annual on-target bonus of 15% and £5,500 car allowance.
• Family health cover and BT Pension scheme with 10% company contribution.
• 25 days annual leave plus 8 bank holidays, with an option to buy additional leave.
• Generous Family Leave policy offering 18 weeks at full pay for all parents.
• Enhanced women’s health support and life assurance.
• Exclusive colleague discounts on BT broadband, EE mobile plans, and various retailers.
• Volunteering days and an electric vehicle salary sacrifice arrangement.
• Access to 24/7 private virtual GP appointments for UK colleagues.