Product Manager

TL;DR

Senior Product Manager: Shaping the client experience across Sotheby’s mobile apps and website for fixed-price e-commerce, with an accent on building business cases and measuring impact through data. Focus on tackling ambiguous problems and disrupting the industry with digital strategies while maintaining white-glove service.

Location: London

Company

Sotheby’s is a global leader in art and luxury, established in 1744, offering auctions, private sales, e-commerce, and retail channels supported by an industry-leading technology platform.

What you will do

• Build a deep understanding of Sotheby’s core business lines.
• Develop business cases that align with broader strategy, based on customer insights and market research.
• Lead discovery efforts for new opportunities, identifying problems and testing solutions with rapid experiments.
• Use data to make business decisions, creating data-informed roadmaps with success metrics.
• Prioritize features and capabilities, managing the product lifecycle from initial idea to post-launch.
• Lead working sessions with designers, engineers, and business stakeholders to make key decisions, uncover risks, and resolve open questions.

Requirements

• 6+ years of product management experience, with hands-on work in ecommerce, luxury travel, or similar high-end bespoke customer engagement.
• Strong portfolio of product work showing problem-first thinking and measurable impact.
• Direct experience with qualitative and quantitative research methods.
• Clear communication style with executives and peers.
• Competence with Tableau required, SQL preferred.

Nice to have

• Experience in organizations transitioning from feature delivery to outcome-driven development.
• Background in service design or systems thinking.
• Passion for helping teams get better at what they do, and clearer on how to work with other teams.

Culture & Benefits

• Work closely with senior leaders across product, finance, legal, marketing, sales, and client strategy teams.
• Deliver vision across teams of researchers, designers, engineers, and operations.
• Invest in a culture that enables the product and technology teams to work as a single unit.
• Committed to making industries more inclusive, sustainable, and collaborative.