Risk & Assurance Coordinator (Fintech)

TL;DR

Risk & Assurance Coordinator (Fintech): Providing administrative and coordination support for Smart’s risk, compliance, and assurance activities, corporate insurance programmes, and information security audits. Focus on maintaining regulatory and audit compliance, supporting internal governance, and ensuring transparent communication with stakeholders.

Location: Hybrid in London

Company

Smart is a financial technology business focused on transforming retirement, savings and financial wellbeing across all generations, around the world.

What you will do

• Provide administrative support to the Risk & Assurance function, including documentation and budget tracking.
• Support the organisation of Group Risk and Governance Committee (GRCC) meetings.
• Administer corporate insurance policies and assist with the annual renewal process.
• Support ISO 27001 and SOC 2 audit activities, coordinating evidence collection.
• Assist with client due diligence requests by gathering risk, security, and compliance information.

Requirements

• Experience in an administrative, coordination, or support role within risk, compliance, governance, or audit.
• Strong organisational and administrative skills with the ability to manage multiple tasks and deadlines.
• Good attention to detail in documentation and record keeping.
• Clear written and verbal communication skills.
• Basic analytical skills and comfort working with data and reports.
• Proficiency in common office and collaboration tools like spreadsheets.

Nice to have

• Exposure to insurance administration, audits, or compliance activities.
• Familiarity with information security standards (e.g., ISO 27001, SOC 2) or audit tools like Vanta.

Culture & Benefits

• 25 days’ holiday per year, increasing with length of service.
• £500 annual training budget for professional development.
• Extensive private healthcare, including dental, eyecare and EAP.
• Enhanced sick leave, maternity (6 months fully paid) and paternity (3 weeks fully paid).
• Fully-paid five-week sabbatical after five years of employment.
• In-office wellbeing benefits such as manicures, massages, and barbers.
• Smart employees receive a 50% discount on orders from Arena Flowers.