CRO Manager (SaaS)

TL;DR

Senior CRO Manager (SaaS): Optimizing subscription funnels for D2C/SMB SaaS products to achieve 15%+ conversion growth quarterly, with an accent on data-driven hypothesis, UI/UX design, and A/B test execution. Focus on analyzing friction points, statistical validation, and building systematic testing roadmaps for trial start to subscription conversion.

Location: Remote. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. Mentioned countries include Ukraine, European Union, Serbia, Bosnia, Georgia, Moldova, Albania, Turkey, North Macedonia, South Africa, Kazakhstan, Brazil.

Company

Ruby Labs is a leading tech company that creates and operates innovative consumer products across health, education, and entertainment industries.

What you will do

• Own full-funnel CRO cycles from research to rollout.
• Analyze subscription funnels with low-cost trials, identifying friction points.
• Conduct competitor and market analysis for D2C/SMB SaaS products.
• Design high-impact UI/UX variations that drive stronger trial starts and subscription conversions.
• Collaborate with engineering to ensure pixel-perfect implementation and rapid experimentation velocity.
• Use statistical rigor to validate test results and confidently scale winning variants.

Requirements

• 3+ years of hands-on CRO experience working with subscription-based SaaS funnels (D2C or SMB).
• Direct experience optimizing low-cost trial flows (trials or discounted intro periods).
• Proven, documented record of meaningful conversion lifts in similar business models.
• Strong UI/UX sensibility and the ability to produce high-quality mockups.
• Proficiency in GA4, Mixpanel, GrowthBook, or equivalent analytics & experimentation tools.
• Fluent English with excellent written and verbal communication skills.

Nice to have

• Experience with BI tools (Tableau, Looker, or similar).
• Exposure to marketing attribution models, UTM parameters, and ROAS measurement.
• Strong project management skills.

Culture & Benefits

• Remote work environment promoting a healthy work-life balance.
• Enjoy unlimited PTO and paid national holidays.
• Company-provided MacBook for seamless productivity.
• Flexible Independent Contractor Agreement offering flexibility, autonomy, and tax advantages.
• Opportunity for personal and professional growth in a fast-growing team.
• Culture that recognizes and rewards ambition, drive, and impact.

Hiring process

• Application review (typically 3 to 5 days).
• Recruiter Screening (40 minutes).
• Home Task Assignment.
• Technical Interview (60 minutes) and Final Interview (45 minutes).