TL;DR
Senior Product Manager (Growth): Leading growth strategy for small businesses by owning onboarding optimization, self-serve expansion, and user acquisition for an AI-powered customer communications platform with an accent on driving measurable improvements in user conversion and activation rates. Focus on building intuitive user journeys, integrating data-driven decisions, and minimizing friction for scaling teams globally.
Location: Hybrid (New York Office, USA)
Salary: $170,000–$210,000 a year
Company
hirify.global is a profitable unicorn AI-powered customer communications platform empowering 22,000+ companies globally with voice, SMS, WhatsApp, and AI in one seamless workspace.
What you will do
- Own the "Growth for Small Businesses" product scope, driving long-term vision and strategy.
- Lead an engineering squad working on onboarding flows, self-serve billing, and in-app adoption.
- Leverage product analytics, conversion funnels, and user behavior data to identify growth opportunities.
- Own the entire small business product lifecycle, including first-run experience and trial-to-paid conversion.
- Partner with Sales, Marketing, and CX leadership to align on long-term acquisition initiatives.
- Drive product-led improvements to reduce time-to-value and enable user self-configuration.
Requirements
- 5+ years of Product Management experience with a strong track record of driving significant product growth outcomes.
- Deep experience working on B2B SaaS products, ideally in growth, onboarding, or self-serve monetization domains.
- Successfully led the delivery of multiple complex, cross-functional product initiatives and monitored their impact.
- Empathetic approach to aligning engineering, CX, data, and leadership around a clear growth roadmap.
- Clear communication and ability to break down complex user journeys into actionable product plans.
- Fluent in English.
Nice to have
- Spanish, Portuguese, or French language skills
Culture & Benefits
- Fast-learning environment with entrepreneurial and strong team spirit.
- 45+ nationalities, cosmopolite & multi-cultural mindset.
- Competitive salary package & equity.
- Medical, dental, and vision insurance is 100% covered.
- 401k plan with company matching.
- Unlimited PTO.
- Wellness, commuter, and childcare reimbursements.
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