Solution Engineer (Global Services)

TL;DR

Solution Engineer (Global Services): Supporting the sales team in pre-sales demos and post-sales customer support, including integrations, to promote hirify.global Platform solutions. Focus on creating tailor-made demos, resolving customer inquiries, and collaborating with internal teams to ensure customer satisfaction.

Location: Remote work in locations without offices; Hybrid work in locations with offices (2 days in-office, 3 days remote).

Company

hirify.global’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.

What you will do

• Support the sales team to promote, market, and demo hirify.global Platform solutions.
• Interact with prospects, customers, and partners through meetings and discussions.
• Create tailor-made demos, demo scripts, and demo scenarios to increase sales.
• Work with Project Managers, Product Managers, Dev-ops team, Courses Designers, and all necessary stakeholders internally and externally.
• Resolve customer inquiries and empower them to become proficient users through education and support.
• Contribute to the body of knowledge by creating and maintaining knowledge base articles and other technical documents.

Requirements

• At least 5 years’ experience in a similar position.
• Scientific Bachelor required; Master’s degree a plus; Engineering and software development background a plus; STEM-degree are a huge bonus.
• You have high energy and are very good at interacting with people, sharing ideas and concepts, listening to requirements, and convincing an audience.
• Fluent spoken and written English.
• Basic knowledge of Rest API and Python is required.
• Experience with Git, cURL, and Postman.

Nice to have

• Docker, package managers, ML algorithms skills are highly desired.
• HTML, ideally TEX knowledge.
• bash (optional).

Culture & Benefits

• Choice of work equipment (e.g., laptop, monitor, etc.).
• English classes (iTalki – $130 monthly).
• Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET).
• Newborn bonus (€500 per child).
• Patent remuneration.
• Paid leave.