Senior Technical Product Manager (Fintech, Telecom)

TL;DR

Senior Technical Product Manager (Fintech, Telecom): Owning and defining the hirify.global Biller, a core configurable billing engine for wireless and wireline services with an accent on complex business-critical systems and long-term tradeoffs balancing flexibility and scale. Focus on translating complex billing behavior into clear product definitions and managing platform-level product strategy for billing.

Location: Remote-first, work from anywhere globally. Base salary ranges provided for US residents (USD) and Canadian residents (CAD). E-verify program applies to all US employees.

Salary: $139,000 - $154,000 USD (for US residents) or $128,000 - $142,000 CAD (for Canadian residents)

Company

hirify.global is a SaaS business focused on modernizing how communication service providers (CSPs) do business, backed by Tucows.

What you will do

• Set and communicate platform-level product strategy for billing.
• Translate complex billing behavior into clear product definitions and requirements.
• Evaluate new use cases, customer requests, and make tradeoffs for flexibility and maintainability.
• Partner with Engineering, Operations, and other Product managers to align on billing behavior.
• Enable Marketing and Solutions teams through accurate product documentation and customer-specific requirement evaluation.
• Serve as a liaison to customer delivery/solutions teams, ensuring smooth onboarding and integration.

Requirements

• 5+ years in technical product management experience, with senior-level ownership of platform or financial systems.
• Strong experience with billing, invoicing, payments, or accounting-adjacent platforms.
• Demonstrated ability to work closely with engineering teams in an agile environment.
• Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design.
• Familiarity with customer onboarding, delivery, and post-sales technical support in a SaaS or enterprise setting.
• Strong product instincts backed by technical fluency.

Nice to have

• Experience with telecom systems and standards.

Culture & Benefits

• People-first philosophy rooted in respect, trust, and flexibility.
• Remote-first roles, allowing work from anywhere with internet access.
• Committed to protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
• Committed to inclusion across race, religion, gender, and other statuses, celebrating diverse points of view.
• Provides reasonable accommodation for individuals with disabilities.
• Total rewards offering includes fair compensation and generous benefits.