Solutions Engineer (AI)

TL;DR

Solutions Engineer (AI): Partnering with Digital Native customers to maximize business value from hirify.global's AI models and products by understanding pre-sales needs, guiding AI strategy, and identifying high-value use cases. Focus on demonstrating solutions, recommending architectural patterns, and delivering prototypes of Generative AI/traditional ML solutions.

Location: Hybrid (3 days in office/week) in San Francisco, CA or New York, NY. Relocation assistance offered.

Salary: $280,000–$345,000 + Equity

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Deliver an exceptional pre-sales customer experience by providing technical expertise on hirify.global's products, APIs, and LLMs.
• Demonstrate how hirify.global’s suite of products meets customer business needs by building demos and recommending architecture.
• Create and maintain documentation, guides, and FAQs related to common pre-sales questions.
• Develop and nurture strong customer relationships during the evaluation and purchasing process.
• Foster customer advocacy and represent customer feedback with internal product teams.
• Serve as the first line of defense for security and compliance questions, guiding customers to resources and escalating complex requirements.

Requirements

• 10+ years of experience in a technical pre-sales or similar role, including 4+ years selling to technology customers.
• Experience managing C-level technical and business relationships with complex global organizations.
• Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products.
• Foundational training in programming languages like Python or Javascript.
• Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
• Effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

Culture & Benefits

• Hybrid work model of 3 days in the office per week.
• Relocation assistance offered to new employees.
• Committed to providing reasonable accommodations to applicants with disabilities.
• Dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
• Equal opportunity employer, with a commitment to diversity and inclusion.