Forward Deployed Software Engineer (AI)

Формат работы

hybrid

Тип работы

fulltime

Грейд

middle/senior

Английский

Страна

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Forward Deployed Software Engineer (AI): Driving adoption of Fin by helping prospects unlock the power of hirify.global’s AI capabilities and embedding deeply with strategic customers to understand their business challenges. Focus on collaborating with Sales, Success, and Product teams to ensure seamless customer experiences and contributing to the evolution of the Forward Deployed Software Engineering function.

Location: Expected to be in the office at least three days per week.

Company

hirify.global is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

What you will do

Drive adoption of Fin by helping prospects unlock the power of hirify.global’s AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences and actionable product feedback.
Contribute to the evolution of the Forward Deployed Software Engineering function by codifying best practices and sharing insights from customer engagements.

Requirements

Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering or Physics.
Experience building a SaaS product with real-world usage.
Interested in AI/ML and enjoy quickly building a strong understanding of novel problems, capabilities, and architectures.
Strong coding skills in at least one high-level programming language (e.g., JavaScript, Python, Ruby).
Proficient in using and writing REST APIs to integrate systems effectively.
Strong communication skills to discuss topics with engineers and non-technical audiences.

Culture & Benefits

Competitive salary and equity in a fast-growing start-up.
Regular compensation reviews.
Pension scheme & match up to 4%.
Comprehensive health and dental insurance for you and your dependents.
Flexible paid time off policy.
Hybrid working policy.

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