User Experience Designer III (Fintech)

TL;DR

User Experience Designer III (Fintech): Conduct user research, develop personas and journey maps, and create wireframes and prototypes for a leading B2B travel platform with an accent on ensuring design consistency through a scalable design system and aligning designs with business goals. Focus on translating user needs into intuitive and accessible user experiences and contributing to the evolution of product design processes.

Location: Onsite in London, United Kingdom

Company

Amex GBT is an exciting company at the forefront of the B2B travel industry, developing the world's leading travel platform.

What you will do

• Conduct user research to understand user needs, behaviors, and pain points.
• Develop user personas, journey maps, and experience maps.
• Create wireframes, mockups, and interactive prototypes to visualize design concepts.
• Conduct usability testing and gather user feedback to iterate on designs.
• Collaborate with product designers, product managers, developers, and other stakeholders.
• Maintain and contribute to the design system and ensure design consistency across products.

Requirements

• +5 years of experience in Product design, preferably in a B2B / SaaS environment.
• Strong portfolio demonstrating expertise in user-centered design principles, processes, and deliverables.
• Experience using Figma.
• Excellent communication and collaboration skills, with the ability to present and defend design decisions.
• Strong problem-solving skills and attention to detail.
• Knowledge of accessibility standards and best practices, and experience with user research methodologies.
• Fluent in spoken and written English.

Nice to have

• French language skills.

Culture & Benefits

• Flexible benefits package tailored to each country, including health and welfare insurance plans, and retirement programs.
• Parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks with a choice of deals each week from major travel providers.
• Access to over 20,000 courses on our learning platform for professional development.
• Opportunity to connect with colleagues through global Inclusion Groups.