Renewal Account Manager (LATAM)

TL;DR

Renewal Account Manager (LATAM): Owning and executing renewal and expansion strategies for a portfolio of LATAM customers with an accent on leading renewal discussions, coordinating stakeholders, and driving retention and growth. Focus on identifying expansion opportunities, ensuring forecast accuracy, and negotiating renewal terms.

Location: Hybrid in Austin, TX, United States (three days in-office, two days remote).

Company

hirify.global is a cybersecurity company focused on creating a secure digital world for its customers by challenging what’s possible.

What you will do

• Manage renewal motions for a defined portfolio of existing customers in Latin America.
• Build and maintain relationships with key decision-makers, procurement, and channel partners.
• Identify expansion opportunities and collaborate with Sales and Customer Success to grow existing accounts.
• Ensure forecast accuracy, timely renewals, and alignment with commercial objectives.
• Serve as the primary commercial point of contact for renewals pricing and term negotiations.

Requirements

• 2+ years of SaaS renewals, account management, or commercial ownership experience with measurable retention success.
• Fluency in Spanish language required; Portuguese fluency highly preferred.
• Strong commercial acumen and negotiation skills.
• Excellent communication and executive presence with the ability to influence customer and partner decisions.
• Proficiency in Salesforce and other CRM or forecasting tools.
• Ability to work in a hybrid environment in Austin, TX, United States.

Culture & Benefits

• Hybrid work environment: three days in-office, two days remote.
• Parking provided in Austin office.
• Dynamic and collaborative workplace where new ideas are welcome.
• Committed to upholding the highest standards of security and privacy.