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Solution Engineer (AI)
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TL;DR
Solution Engineer (AI): Partnering with large enterprises to define and implement AI strategies using ChatGPT and API, with an accent on providing technical expertise, recommending architectural patterns, and demonstrating business value. Focus on solving complex integration challenges and ensuring safe and effective deployment of AI solutions.
Location: Hybrid (Munich, Germany). Relocation assistance available.
Company
is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
What you will do
- Deliver pre-sales technical expertise, outlining value propositions and answering product, API, and LLM-related questions.
- Demonstrate how leveraging ChatGPT and the API can meet customers’ business needs and deliver substantial business value.
- Create and maintain documentation, guides, and FAQs related to common questions during the pre-sales process.
- Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback.
- Serve as the first line of defense for security and compliance questions, guiding customers and escalating complex requirements.
Requirements
- 5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.
- Full professional fluency in both German and English (C1+).
- Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products.
- Industry experience in programming languages like Python or Javascript and working with REST APIs.
- Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
- Effective presenter and communicator who can translate business and technical topics to all audiences.
Culture & Benefits
- Hybrid work model of 3 days in the office per week.
- Offers relocation assistance to new employees.
- Committed to ensuring that general-purpose artificial intelligence benefits all of humanity.
- Equal opportunity employer.