Manager, Email Operations & Transformation

TL;DR

Manager, Email Operations & Transformation (Email Operations, Marketing Automation): Managing technical email operations globally, creating and updating email newsletter templates, and automating user journeys across multiple brands and markets with an accent on email personalization, content recommendations, and affiliate commerce optimisation. Focus on innovating the email foundation for global brand support, enforcing data privacy regulations, and ensuring healthy deliverability and active user engagement.

Location: London, GB. Our teams come together in the office four days a week (Monday - Thursday). 10 remote days are offered (from home or a country with a hirify.global office location).

Company

hirify.global is a global media company producing high-quality content for more than 1 billion consumers across 32 territories, home to iconic brands including Vogue, GQ, and Vanity Fair.

What you will do

• Manage technical email operations globally across multiple brands and markets.
• Create and update email templates, allowing for personalisation, content recommendations, and affiliate commerce optimisation.
• QA email campaigns for clarity, grammar, spelling, link functionality, and inbox display.
• Set-up, QA, and launch automated email flows based on custom events and user behaviour.
• Follow and enforce email best practices for deliverability and user engagement.
• Enforce brand design guidelines and data privacy protection regulations across all international markets.

Requirements

• Good experience working in email or a similar technical role.
• Proven experience working directly in an ESP or marketing automation tool (Sailthru experience preferred).
• Intermediate working knowledge of HTML/CSS code.
• Ability to prioritise and manage multiple tasks simultaneously in a fast-paced environment.
• Excellent communication skills, both written and verbal, including communicating technical information to non-technical stakeholders.
• Work from the London office four days a week (Monday - Thursday).

Culture & Benefits

• 25 days holiday (plus bank holidays), with extra days for moving house or volunteering.
• Competitive pension scheme, Bupa Private Healthcare, Season ticket loans, and eye tests.
• Wellbeing tools including core hours, Employee Assistance Programme, corporate gym membership, and cycle to work scheme.
• Dog-friendly office, discounts, and magazine subscriptions.
• Access to the hirify.global Learning Hub for personal and professional growth.
• Employee Resource Groups promoting shared objectives and community priorities for the global workforce.