Customer Marketing Manager (SaaS)

TL;DR

Customer Marketing Manager (SaaS): Owning and growing all customer marketing activities, working in partnership with sales, marketing, and customer experience to increase back to base sales, and growing the company’s reputation as a customer-focused organization with an accent on identifying customers suitable for marketing programs, and customer meet-ups for ICP groups. Focus on designing reporting, dashboards and other visualizations to report on cross-sell opportunities, and building the company’s thought-leadership positioning in the market by sharing case studies, content, and industry webinars.

Location: Can decide to work in office, remotely or a mix of both depending on preference.

Salary: $100,000 - $130,000

Company

hirify.global is a high-growth SaaS company whose intuitive, no-code platform gives customers a clear picture of their risks so they can make quick and effective decisions.

What you will do

• Identify customers who would be suitable partners in marketing programs.
• Develop programs with customers to better tell the story of the value the company brings to an organization.
• Plan, create, and deploy customer communications.
• Leverage data to make decisions to optimize performance and prioritize activities that strengthen relationships with customers.
• Design reporting, dashboards and other visualizations to report to the business on cross-sell opportunities across current customers.

Requirements

• 5+ years' experience within marketing; B2B experience and SaaS preferred.
• Proven track record of successful management of multi-channel campaigns that contribute to sales pipeline.
• Ability to meet deadlines and self-manage workload.
• Experience working with sales teams.
• Exposure and working knowledge of Salesforce and marketing automation tools such as Salesforce, Outreach, or Marketo is an asset.
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.

Culture & Benefits

• 100% paid health, dental & vision from day one.
• External learning budget to help you grow and develop.
• Open vacation policy.
• Best-in-class top-up for new parents.
• Matching RRSP up to 2.5%.
• Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.