HR Manager (AI)

TL;DR

HR Manager (AI): Partnering with leaders to design and implement people strategies and scale a high-performing workforce with an accent on employee relations, compensation guidance, and US employment compliance. Focus on analyzing and improving HR processes, talent management, and employee development within a SaaS AI environment.

Location: This position has the opportunity to be based in our Denver or Tempe, US offices, requiring 2-3 days per week in the office. Must be based in the US.

Company

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers.

What you will do

• Build strong relationships and provide HR guidance to business leaders and managers.
• Partner with managers and employees to understand and facilitate resolution of employee relations challenges.
• Collaborate with People Experience teams to develop and implement talent management and employee engagement programs.
• Provide compensation guidance to leaders and facilitate talent reviews focused on employee growth and development.
• Analyze, manage, and administer US employee benefits programs.
• Develop, manage, and improve key HR processes and ensure compliance with US employment regulations and policies.

Requirements

• Bachelor’s degree or equivalent work experience.
• 8+ years of progressive HR experience with specific expertise in compliance, US labor laws, performance management, compensation guidance, and employee relations.
• Strong knowledge of US legal requirements related to employee management, reducing legal risks, and ensuring labor and regulatory compliance.
• Experience managing US benefits programs.
• Demonstrated ability to quickly learn business objectives and influence talent and organizational decisions.
• Strong G-Suite and program management skills.

Nice to have

• Previous experience working in a SaaS company.

Culture & Benefits

• Be part of a collaborative team working toward a shared mission of customer and employee success.
• Thrive on continuous evolution, leveraging industry-leading AI to refine the platform and skills.
• Live the values: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
• Enjoy competitive benefits and perks, alongside a robust training program.
• Work in inclusive offices designed to cultivate collaboration and connection.
• Join a certified Great Place to Work, recognized for its exceptional culture.