Solutions Engineer, Pre-Sales (AI)

TL;DR

Solutions Engineer, Pre-Sales (AI): Partnering with customers to ensure they achieve business value from hirify.global's models and products like ChatGPT and hirify.global API, with an accent on technical expertise, value proposition outlining, and architectural pattern recommendation. Focus on demonstrating value, scoping use cases, and supporting security and compliance questions for complex global organizations.

Location: This role is based in San Francisco, CA, USA, with a hybrid work model of 3 days in the office per week. Relocation assistance is offered to new employees.

Salary: $176K – $280K + Offers Equity

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Deliver an exceptional pre-sales customer experience by providing technical expertise on hirify.global products.
• Demonstrate how leveraging hirify.global APIs and ChatGPT can meet customers’ business needs, including building demos and recommending architectural patterns.
• Create and maintain documentation, guides, and FAQs related to common pre-sales questions.
• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
• Foster customer advocacy and represent the voice of the customer with internal product teams.
• Serve as the first line of defense for security and compliance questions and guide customers to relevant resources.

Requirements

• 3+ years of experience in a technical pre-sales or similar role, managing C-level technical and business relationships with complex global organizations.
• Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products.
• Foundational training in programming languages like Python or Javascript.
• Experience delivering prototypes of Generative AI/traditional ML solutions and knowledge of network/cloud architecture.
• Effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.
• Ability to own problems end-to-end and acquire necessary knowledge to complete tasks.

Culture & Benefits

• Hybrid work model of 3 days in the office per week in San Francisco, CA.
• Relocation assistance offered to new employees.
• Commitment to providing reasonable accommodations to applicants with disabilities.
• Equal opportunity employer with a focus on diversity and inclusion.
• Opportunity to help shape the future of technology by deploying general-purpose AI safely and effectively.