TL;DR

Solution Architect (AI): Designs, builds, and implements advanced Conversational AI solutions for customers and partners with an accent on managing high-impact projects and providing deep technical insights. Focus on delivering technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success.

Location: Must be authorized to work in the United States without sponsorship; Hybrid model: 2 days working from the office and 3 days of remote work, each week.

Company

%hirify_global% delivers extraordinary customer experiences, fights financial crime, and ensures public safety with its software products.

What you will do

Drive complex projects from pilot/Proof of Concept (PoC) to full implementation, ensuring scalable and high-performance solutions for enterprise clients.
Provide cutting-edge technical solutions, shape architectural best practices, and tackle advanced technical challenges with innovative approaches.
Partner with cross-functional teams to support business development and contribute insights to enhance product strategies.
Deliver technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success.
Develop precise technical documentation and ensure the resolution of complex technical issues to maintain high customer satisfaction.

Requirements

Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries.
Proven experience with Cognigy or equivalent Conversational AI platforms.
Demonstrated ability to resolve complex technical challenges and align technical solutions with business objectives.
Exceptional ability to communicate technical concepts effectively.
Applicants must be authorized to work in the United States without sponsorship.
Proficient in JavaScript and Python; experience with back-end integrations.

Culture & Benefits

Join an ever-growing, market disrupting, global company with a fast-paced, collaborative, and creative environment.
Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
Work according to the %hirify_global%-FLEX hybrid model, which enables maximum flexibility.
Office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.