Solution Architect (AI)

TL;DR

Solution Architect (AI): Designs, builds, and implements advanced Conversational AI solutions for customers and partners with an accent on managing high-impact projects and providing deep technical insights. Focus on delivering technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success.

Location: Must be authorized to work in the United States without sponsorship; Hybrid model: 2 days working from the office and 3 days of remote work, each week.

Company

hirify.global delivers extraordinary customer experiences, fights financial crime, and ensures public safety with its software products.

What you will do

• Drive complex projects from pilot/Proof of Concept (PoC) to full implementation, ensuring scalable and high-performance solutions for enterprise clients.
• Provide cutting-edge technical solutions, shape architectural best practices, and tackle advanced technical challenges with innovative approaches.
• Partner with cross-functional teams to support business development and contribute insights to enhance product strategies.
• Deliver technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success.
• Develop precise technical documentation and ensure the resolution of complex technical issues to maintain high customer satisfaction.

Requirements

• Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries.
• Proven experience with Cognigy or equivalent Conversational AI platforms.
• Demonstrated ability to resolve complex technical challenges and align technical solutions with business objectives.
• Exceptional ability to communicate technical concepts effectively.
• Applicants must be authorized to work in the United States without sponsorship.
• Proficient in JavaScript and Python; experience with back-end integrations.

Culture & Benefits

• Join an ever-growing, market disrupting, global company with a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• Work according to the hirify.global-FLEX hybrid model, which enables maximum flexibility.
• Office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.