Apprenticeship Opportunity - Customer Success Manager

TL;DR

Apprenticeship Opportunity - Customer Success Manager: Managing customer accounts, handling requests, and building client relationships for a global software and cloud solutions provider with an accent on timely and accurate customer support, licensing knowledge, and expanding executive relationships. Focus on coordinating with various teams and ensuring customer needs are met effectively.

Location: Must be based in Mauguio or Montpelier, France for this apprenticeship.

Company

hirify.global is a global, AI-powered software and cloud solutions provider formed by the merger of hirify.global and Crayon.

What you will do

• Manage quote creation, order processing, and day-to-day customer requests.
• Coordinate with relevant Licensing Specialists to provide knowledge and support during the sales process.
• Act as the primary point of contact for account managers and customers, supporting their daily delivery.
• Develop, maintain, and expand consultative relationships with existing customers and partners, including key executives and decision makers.

Requirements

• Ability to complete an Apprenticeship agreement for 1 year with your school/university.
• Fluent in French and English.
• Proficiency in Excel.
• Demonstrated initiative, positive attitude, adaptability, and ability to maintain good client relations while ensuring confidentiality.

Culture & Benefits

• Access to hirify.global Academy, a global program for developing next-generation professionals.
• Opportunity to grow talent, make an impact, and shape the future of technology in a global environment.
• Empowerment to work across borders and continuously develop skills through world-class learning and development programs.
• Commitment to an environment of mutual respect and equal employment opportunities for all applicants and teammates.