Account Manager

TL;DR

Account Manager: Growing and optimizing revenue from a restaurant portfolio by selling hirify.global solutions and building long-term partnerships with an accent on advising on positioning, revenue management, and online marketing. Focus on defining action plans, negotiating commercial conditions, and ensuring B2C user experience.

Location: Hybrid (Paris, France)

Company

hirify.global is the leading restaurant booking platform in Europe, connecting diners with restaurants across 11 countries as part of the Tripadvisor Group.

What you will do

• Grow revenue from your restaurant portfolio by selling and activating hirify.global solutions.
• Act as the main point of contact for restaurants and build strong, long-term partnerships.
• Support your portfolio via email and phone, advising on positioning, revenue management, and online marketing.
• Define and execute action plans in collaboration with Sales and Marketing teams to drive performance.
• Negotiate fair and sustainable commercial conditions to improve restaurant margins and increase seat occupancy.
• Monitor compliance with hirify.global terms and quality standards to ensure an excellent B2C user experience.

Requirements

• 3+ years of experience in account management or a similar commercial role
• Fluent French and fluent English, both written and spoken
• Proficiency in MS Office and Salesforce or similar CRM
• Comfortable with sales conversations and negotiations over the phone
• Experience managing a high volume of calls (20–50 per day) and large account portfolios (600–1,000 accounts)
• Strong results focus with experience working with KPIs and targets

Nice to have

• Experience in the Internet or technology sector
• Experience pitching and selling promotions, deals, or flash sales
• Knowledge of revenue management concepts or commercial optimisation
• Strong analytical and creative thinking, with the ability to propose tailored customer solutions
• Ability to quickly build trust and develop long-term business relationships

Culture & Benefits

• Flexible hybrid work environment (2 days home office weekly, 4 weeks fully remote flexibility)
• Competitive salary with monthly bonus and lunch vouchers
• Comprehensive benefits including health insurance, life/disability insurance, and welfare allowances (school, elderly care, babysitting, travel)
• Emphasis on continuous learning, development, and an inclusive, multicultural work environment
• Access to mental wellness resources (Calm app) and dedicated parental leave policies
• Modern offices with amenities and regular team building events