Manager, Account Management (Fintech)

TL;DR

Manager, Account Management (Fintech): Leading and developing a team of account managers while driving sales quota achievement and strategic management of customer renewals for cloud-based treasury and payment solutions. Focus on fostering strong client relationships, nurturing pipeline development, and ensuring customer satisfaction and retention.

Location: Hybrid work in La Defense, France

Company

hirify.global is a global fintech leader providing cloud-based treasury, payments, and risk management solutions to over 3,000 customers worldwide.

What you will do

• Hire, onboard, and develop account management team members.
• Manage customer accounts across SMB, Mid-Market, Enterprise, and Strategic segments.
• Accurately forecast revenue and update Salesforce.
• Serve as an escalation path for internal teams and customers.
• Develop and nurture sales pipeline for the team.
• Manage and lead a team of approximately 5 individuals.
• Support strategic business reviews and expand solutions through upsells.
• Manage customer renewals and prevent churn.
• Negotiate effectively with multiple levels of customer management.

Requirements

• Previous management experience at a SaaS company.
• 4+ years of Sales and/or Account Manager experience.
• Extensive experience with renewal strategy and negotiations.
• Knowledge of Treasury Software / Accounting software industry.
• Strong account and pipeline management skills.
• Bachelor's degree or equivalent experience.
• Fluent French and English language skills required.

Culture & Benefits

• Comprehensive compensation package including health, welfare, and wellbeing benefits.
• Focus on innovation, customer needs, integrity, teamwork, and excellence.
• Equal opportunity employer.