Channel Account Manager (Pro Audio)

TL;DR

Channel Account Manager (Pro Audio): Managing and expanding dealer networks and cultivating new sales opportunities for custom in-ear monitors with an accent on global operations, logistics, and retail partnerships. Focus on streamlining end-to-end processes, providing technical support, and executing promotional campaigns across diverse markets.

Location: Remote/Hybrid, must be based in the US

Salary: $97,000–$115,000 annually

Company

Ultimate Ears Pro, part of hirify.global, designs and crafts custom in-ear monitors for musicians of all levels, establishing itself as a leader in the pro audio industry.

What you will do

• Prospect, develop, and maintain relationships with dealers, channel partners, and international/domestic clients to achieve annual targets.
• Cultivate new sales opportunities while providing exceptional support to existing accounts.
• Streamline end-to-end logistics processes and support dealer networks across the U.S., Asia-Pacific, and international markets.
• Provide ongoing technical support and personalized demos of custom in-ear monitor products.
• Plan and execute trade shows, dealer events, and promotional campaigns in partnership with the Pro team and dealers.
• Collaborate with key retail partners, including Amazon, Sweetwater, and Guitar Center, to drive sales, meet revenue targets, and promote brand visibility.

Requirements

• 5+ years of experience in account management, channel management, sales, or a related field (music, retail, or pro audio industry experience strongly preferred).
• Experience managing global accounts, retail partnerships, and working across diverse cultural and geographic boundaries.
• Familiarity with retail platforms and e-commerce operations, including Amazon.
• Solid technical expertise across sales software tools (e.g., Shopify, Oracle, Asana, Google Suite).
• English proficiency (B2) required for communication.

Nice to have

• Hands-on involvement in the music industry (e.g., performer, sound engineer, artist management).
• Expertise in eCommerce business sales and B2B solutions with knowledge of digital platforms.
• Strong background in event planning, logistics, or representation for retail and dealer events.

Culture & Benefits

• Supportive work environment with opportunities for growth, development, and collaboration.
• Diverse and inclusive teams that value global diversity.
• Most jobs are open to work from home from most locations, offering a hybrid work model.
• Comprehensive and competitive benefits packages, including healthcare, PTO, and retirement savings (benefits vary by location).
• Culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social wellbeing.