Senior Product Marketing Manager (AI)

TL;DR

Senior Product Marketing Manager (AI): Defining market positioning and articulating differentiation for hirify.global's agent empowerment portfolio, including AI-powered guidance and knowledge solutions. Focus on developing go-to-market strategies, sales enablement, and influencing product innovation with market insights.

Location: Remote for candidates outside a 50-mile radius of the San Ramon office. Hybrid (3 days/week in-office) for those within 50 miles of San Ramon, United States.

Company

hirify.global is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

What you will do

• Develop clear, compelling messaging that differentiates hirify.global's agent empowerment solutions.
• Own go-to-market strategy for agent empowerment products, including launch planning and use cases.
• Partner with sales, solutions consulting, and customer success teams to create impactful narratives and training.
• Serve as the subject-matter expert on the competitive landscape for agent assist, AI co-pilot, and knowledge solutions.
• Create high-impact customer- and sales-facing content, including presentations, videos, and webinars.
• Collaborate with product management to deeply understand product vision and influence future innovation.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 5+ years of product marketing experience with demonstrated success in CX, CCaaS, agent assist, AI co-pilot, or knowledge management solutions.
• Strong storytelling, messaging, and presentation skills.
• Proven ability to work cross-functionally with product, sales, and marketing teams.
• Fast learner who thrives in a dynamic, fast-paced environment.
• Must reside in the United States. Work is fully remote for candidates outside a 50-mile radius of the San Ramon office; hybrid (3 days/week in-office) for those within 50 miles of San Ramon.

Nice to have

• MBA preferred.

Culture & Benefits

• Team-first culture that enables innovation, growth, and thriving.
• Celebrates diversity and fosters an inclusive environment.
• Empowers employees to be their authentic selves.
• Committed to being an equal opportunity employer.