Partner Success Manager (AI)

TL;DR

Partner Success Manager (AI): Driving retention, satisfaction, and growth of partner relationships for an AI-driven lead generation technology with an accent on onboarding, implementation, and upsell activities. Focus on designing and delivering partner training, capturing product feedback, and fostering a thriving partner ecosystem.

Location: Hybrid in Barcelona, Spain with a yearly Work From Home allowance and full Work From Anywhere weeks during August and the end of the year.

Company

hirify.global AI is a Barcelona-based startup revolutionizing B2B sales with AI-driven lead generation technology, enabling sales teams to focus on selling by automating prospecting.

What you will do

• Own partner relationships and act as the primary point of contact to drive retention, satisfaction, and growth.
• Enable and activate existing partners and clients through onboarding, implementation, contracts, and upsell activities.
• Design and deliver partner training and enablement programs for hirify.global’s solutions.
• Capture and relay product feedback from partners and clients to Product teams, helping prioritize improvements.
• Foster a thriving partner ecosystem by building engagement programs and driving collaboration.

Requirements

• Fluent in English and Spanish.
• 2+ years in partner management, account management, or customer success in SaaS or Cloud solutions.
• Excel at relationship building and cross-cultural communication.
• Ability to solve problems quickly, from technical issues to contract queries.
• Thrive in a fast-paced, international start-up environment.

Nice to have

• Italian and/or Portuguese language skills.
• HubSpot expertise.
• Project Management skills.

Culture & Benefits

• Competitive salary tailored to experience with enticing performance bonuses.
• Flexible remuneration through Cobee.
• Short Fridays all year round and extra days of vacation for your birthday and Geneversary.
• Yearly Work From Home allowance and full Work From Anywhere weeks.
• Discount on a premium gym with spa access.
• Free fresh fruit and coffee every day, plus a discount at a beachfront cafe.
• Beachfront office with direct beach access for an inspiring workspace.
• Continuous learning opportunities, including mentoring, coaching, workshops, and SaaS conferences.
• Clear career growth opportunities based on dedication and results.
• Collaborative culture fostering teamwork, transparency, and respect.