Onboarding & Solutions Consultant

TL;DR

Onboarding & Solutions Consultant: Guiding B2B customers through the implementation of Genesy within their outbound sales process and optimizing their strategy with an accent on driving time to first value and ensuring product adoption. Focus on diagnosing outbound process breaks, proactively unblocking customers, and building scalable onboarding assets.

Location: Must be based in Barcelona and available to work from the office 5 days/week.

Company

hirify.global is a Barcelona-based startup leveraging cutting-edge AI-driven technology to revolutionize B2B sales and prospecting.

What you will do

• Own end-to-end customer onboarding, leading kick-off and implementation sessions.
• Advise customers on outbound strategy, ICP definition, and campaign structure to generate pipeline.
• Monitor early usage, identify adoption risks, and unblock customers to achieve first meaningful results.
• Build and improve documentation, guides, and training materials for scalable onboarding programs.
• Act as a customer feedback loop, working with Product, Sales, and CS to improve the platform and experience.

Requirements

• Strong understanding of end-to-end B2B outbound sales processes.
• Ability to optimize for speed to first value and move customers from setup to execution quickly.
• Confidence in leading video calls, guiding decisions, and pushing customers to action.
• Quickly identify adoption/execution risks and focus on progress-unlocking actions.
• Startup mindset: ownership, curiosity, and fast learning.
• Fluent in both Spanish and English (C1).
• Based in Barcelona and available to work from the office 5 days/week.

Nice to have

• Experience in SaaS, startups, or fast-growing environments.
• Familiarity with key SaaS metrics (ARR, NRR, Churn).
• Additional languages (Italian or German).

Culture & Benefits

• Competitive salary and enticing performance bonuses.
• Flexible remuneration through Cobee.
• Short Fridays all year round and extra vacation days for birthday and Geneversary.
• Yearly Work From Home allowance and Full Work From Anywhere weeks during August & End of the year.
• Discount on a premium gym with spa access.
• Free fresh fruit and coffee daily.
• Discount at a beachfront cafe and beachfront office with direct beach access.
• Continuous learning opportunities including mentoring, coaching, workshops, and SaaS conferences.
• Clear career growth opportunities.
• Regular team gatherings and celebrations.
• Collaborative culture fostering teamwork, transparency, and respect.