Senior Inside Sales Representative (SaaS)

TL;DR

Senior Inside Sales Representative (SaaS): Owning and managing a portfolio of renewal opportunities for mid-market, enterprise, and strategic customers in APAC with an accent on driving timely renewals, accurate forecasting, and identifying expansion opportunities. Focus on building trusted customer relationships, negotiating terms, and collaborating cross-functionally to streamline renewal processes.

Location: This is a full-time role based out of our Singapore Hub.

Company

hirify.global is a product company building a platform that helps teams bring ideas to life and streamline workflows for design and collaboration.

What you will do

• Own and manage a portfolio of renewal opportunities across assigned customer accounts in Mid-Market, Enterprise, and Strategic segments in APAC, maintaining a strong pipeline.
• Build trusted relationships with key customer stakeholders to understand their business objectives and align hirify.global’s solutions.
• Lead renewal cycles end-to-end, from proactive outreach and negotiation through deal execution and billing coordination.
• Negotiate renewal terms and pricing to align customer needs with hirify.global’s business objectives.
• Partner cross-functionally with Sales, Customer Enablement, Deal Desk, and Legal to streamline renewal processes and remove blockers.
• Identify and pursue expansion opportunities during the renewal cycle and contribute to the ongoing evolution of the renewals playbook.

Requirements

• 1+ year of customer facing experience in supporting or managing customer renewals, account management or inside sales, ideally in B2B SaaS.
• Strong written and verbal communication skills, with the ability to engage and influence customers and internal stakeholders.
• Excellent organizational and time-management skills, with a proven ability to manage multiple renewal cycles simultaneously.
• Comfort working with complex deal structures, multi-org accounts, and multiple stakeholders (procurement, finance, legal), with strong negotiation, forecasting, and closing skills.
• Technical aptitude and curiosity to learn hirify.global’s platform, sales processes, and evolving policies, along with a proactive, growth-oriented mindset.

Nice to have

• Experience using Salesforce, Ironclad, and similar tools to manage renewals and deal workflows.
• Familiarity with SaaS subscription models and renewal metrics (GRR, NRR, expansion rate, etc.).
• Multilingual fluency (Thai, Vietnamese, Bahasa, or Tagalog).

Culture & Benefits

• Value of "Grow as you go" and a commitment to learning and skill development.
• Celebration and support of diversity in an equal opportunity workplace.
• Provisions for reasonable accommodations for individuals with disabilities during the application and employment process.
• Required attendance for in-person onboarding.

Hiring process

• Candidates are required to keep their cameras on during video interviews.