Director of PMO & Operations (Ride-Hailing)

TL;DR

Director of PMO & Operations (Ride-Hailing): Driving business planning, leading the Market Operations PMO, managing risk and operational efficiency, overseeing OPEX budgets, and streamlining the Procurement-to-Pay process. Focus on orchestrating a holistic business planning process, creating clear accountability systems, and improving current business processes within the Ride-Hailing division.

Location: Hybrid in the United Kingdom, with a remote work option available within the UK

What you will do

• Support the Chief Ride-Hailing Officer (CRHO) in a Chief of Staff capacity, improving business rhythm and tracking strategy execution.
• Orchestrate a holistic business planning process, linking financial planning and company goals across the organization.
• Lead the Market Operations PMO office, setting clear expectations, accountability systems, and improving business processes and execution playbooks.
• Manage operational expenses (OPEX) within the approved budget framework, controlling expenditures, optimizing costs, and preparing financial reports.
• Manage the end-to-end Procurement-to-Pay (P2P) process for growth, ensuring smooth coordination with internal and external partners.

Requirements

• 7+ years of experience in business management, project management, operations, or a Chief of Staff role, particularly within ride-hailing, technology, consumer, or industrial sectors.
• Demonstrated success in project coordination, stakeholder management, and leading cross-functional teams across multiple departments.
• Strong understanding of budgeting, financial and business planning, and performance tracking.
• Proven track record of analyzing and streamlining business processes to improve efficiency.
• Strong strategic and analytical thinking skills, capable of balancing big-picture vision with hands-on execution.
• Exceptional communication skills, both written and verbal, in English and Russian.

Nice to have

• Consulting background with a focus on business processes or experience in scale-ups.

Culture & Benefits

• Hybrid or remote work mode.
• Health insurance with oncology coverage and life insurance.
• Access to professional counseling services, including psychological, financial, and legal support.
• Diverse internal training programs and partially or fully paid additional training courses.
• All necessary work equipment.
• Fitness club membership discount.