Logistics Product Manager (Logistics)

TL;DR

Senior Logistics Product Manager (Logistics): Owning and growing strategic enterprise accounts by designing, deploying, and optimizing solutions on hirify.global’s platform with an accent on driving adoption, performance, and measurable business impact. Focus on deep technical problem-solving, guiding integrations, and advocating for customer priorities within cross-functional initiatives.

Location: On-site in Saudi Arabia or UAE

Company

hirify.global is building the logistics infrastructure for the internet, founded in 2021 by Mahmoud Ghulman and Aziz Alghunaim, and backed by leading Silicon Valley VCs like Y-Combinator and a16z.

What you will do

• Own enterprise customer accounts end-to-end, acting as the single point of accountability for adoption, performance, and growth.
• Partner closely with customer product and engineering teams to design, deploy, and scale solutions on hirify.global’s platform.
• Become a hirify.global platform expert to advise customers, guide integrations, and identify improvement opportunities.
• Drive measurable outcomes across KPIs such as delivery performance, defect reduction, and cost efficiency.
• Lead account growth and retention by ensuring ongoing customer value and identifying expansion opportunities.
• Troubleshoot and resolve integration or workflow challenges in collaboration with internal and external teams.
• Act as the internal advocate for your accounts, representing their priorities across cross-functional initiatives.

Requirements

• 5+ years in a customer-facing, technical role such as Technical CSM, Technical Account Manager, Solutions Engineer, or Forward Deployed PM.
• Proven success owning enterprise customer relationships and driving adoption, performance, and growth.
• Strong technical fluency, comfortable with APIs, integrations, debugging workflows, and collaborating with engineering.
• Experience advising customer product/engineering leaders and translating technical concepts into business outcomes.
• Strong analytical and problem-solving skills with the ability to diagnose root causes in complex systems.
• Demonstrated ability to rapidly master a product and use that knowledge to guide customers and shape feedback.

Culture & Benefits

• Early-stage, well-funded startup environment with direct impact on company growth.
• Quarterly broader team on-sites to foster team bonding.
• Competitive compensation and opportunity for equity.
• Flexible paid time off.
• Health, dental, and vision insurance.