Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Strategically leading hirify.global's high-value key accounts, proactively engaging with executive and senior technical stakeholders to understand long-term business objectives and growth strategies. Focus on significant cross-sell, upsell, and expansion opportunities across hirify.global’s IT Complete™ platform, aligning solutions to customer outcomes while driving sustainable, long-term revenue growth.

Location: Must be based in Toronto, Canada

Salary: CAD $72,000 base salary, with approximately CAD $72,000 in variable compensation (uncapped OTE)

Company

hirify.global is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.

What you will do

• Strategically lead hirify.global’s most complex and high-value key accounts, proactively engaging with executive and senior technical stakeholders.
• Partner closely with customers to identify and execute significant cross-sell, upsell, and expansion opportunities across hirify.global’s IT Complete™ platform.
• Identify expansion opportunities across large, multi-product environments and collaborate with customers to develop multi-year account strategies.
• Monitor product usage, adoption metrics, and overall account health to proactively address risks and barriers to growth.
• Adhere to established sales processes, forecasting rigor, and execution standards to consistently deliver against revenue targets.

Requirements

• 2+ years of B2B sales experience, preferably in SaaS, IT management, MSP, cybersecurity, or related technology industries.
• Proven success managing and expanding large, complex, high-value key accounts.
• Demonstrated ability to engage, influence, and advise executive-level stakeholders.
• Strong consultative selling skills with a consistent track record of exceeding revenue targets.
• Experience using CRM applications (Salesforce preferred) to manage accounts and opportunities.
• Willingness to travel occasionally for strategic customer engagements, team meetings, or company events.

Culture & Benefits

• Ongoing education and training opportunities to further enhance your sales leadership, industry expertise, and strategic influence.