Community Strategy & Operations Consultant (FoodTech)

TL;DR

Community Strategy & Operations Consultant (Food Tech): Managing community operations and strategy, including conflict resolution and performance management, with an accent on identifying best practices and ensuring rule compliance. Focus on coordinating scheduling, providing feedback to improve performance, and autonomously driving execution within the food tech industry.

Location: Remote. Must adhere to a GMT-3 fixed schedule and possess native Spanish language skills.

Salary: Compensation in USD

Company

hirify.global is a global Support-as-a-Service leader providing secure customer and technical support to tech companies and industry leaders since 2010.

What you will do

• Conduct follow-up calls and coordinate scheduling for confirmed photoshoots.
• Handle operational conflicts and issues by investigating and resolving conflicting situations.
• Engage top performers to identify best practices and replicate successful methods.
• Manage photographer performance by providing feedback, retraining, and follow-up.
• Address rule compliance issues, escalating cases when necessary.

Requirements

• Native Spanish and excellent English communication skills (both written and verbal at C1 level) are a must.
• Solid project management skills with a solution-oriented mindset.
• Experience within the food tech industry is required.
• Must have experience handling data in Google Sheets, including filters, formulas, and pivot tables.
• Ability to organize tasks, set priorities, and drive execution autonomously.
• Personal laptop/computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) are required.

Nice to have

• Experience with Hubspot.

Culture & Benefits

• Opportunity to cooperate fully remotely.
• Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3.
• Inclusive international environment with compensation in USD.
• Rewards for referring friends and an internal health policy.
• Responsive leadership interested in your development and long-lasting cooperation.
• Culture built on trust with no time-tracking requirements.