Program Manager (Customer Programs & Enablement)

TL;DR

Program Manager (Customer Programs & Enablement): Support the launch, adoption, and scaling of newly introduced, customer-facing programs delivered globally, with an accent on strong change management, communication, and operational coordination. Focus on managing program timelines, consolidating inputs from multiple regions, and analyzing reports to support continuous improvement efforts.

Location: Remote (USA, EST time zone alignment required). Please note that the stated salary range is specifically for candidates based in Washington State.

Salary: $110,000–$115,000 USD/Year (for Washington State candidates)

Company

hirify.global is a technology solutions firm headquartered in Bellevue, Washington, focusing on leveraging cutting-edge technology to unlock value and create new revenue streams for organizations.

What you will do

• Support the global launch and rollout of new customer-facing programs and services.
• Coordinate program activities across regional leads and stakeholder groups.
• Drive change management efforts to support adoption and usage of newly launched programs.
• Create and maintain program documentation, presentations, and communication materials.
• Consolidate inputs, updates, and feedback from multiple regions into clear summaries.
• Analyze Excel-based data and reports to track adoption, progress, and program effectiveness.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• 5–7 years of experience in program coordination, project management, or operations support.
• Prior experience supporting the launch or delivery of new programs or services.
• Strong organizational, coordination, time-management, and excellent verbal and written communication skills.
• Proficiency with Microsoft 365 tools, particularly PowerPoint and Excel.
• Ability to work independently and manage multiple priorities in a fast-changing environment, with experience working with cross-functional or regionally distributed teams.

Nice to have

• Experience with change management, communications, or adoption enablement initiatives.
• Exposure to large, matrixed organizations or global operating models.
• Familiarity with project management methodologies and best practices (e.g., PMI, PMP).
• Comfort working through ambiguity and evolving program requirements.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision coverage, Flexible Spending Account, and 401k program.
• Competitive PTO offerings and Parental Leave.
• Opportunities for professional growth and development, working with cutting-edge technology.
• Emphasis on unique perspectives and diverse skillsets, collaborating with various clients and teams.