Customer Enablement Manager (AI)

TL;DR

Customer Enablement Manager (AI): Delivering high-quality learning experiences and product training for customers of an AI contracting platform with an accent on virtual and in-person sessions, content feedback, and customized training agendas. Focus on becoming a product expert, fostering engagement, and collaborating cross-functionally to achieve positive business outcomes.

Location: Hybrid, must be based in the US (San Francisco headquarters, New York City, or other US locations).

Salary: $94,000–$117,000 USD

Company

hirify.global is a leading AI contracting platform that transforms agreements into assets, trusted by organizations like OpenAI and the World Health Organization.

What you will do

• Deliver high-quality learning experiences for diverse audiences, including online group training and personalized enterprise training.
• Lead virtual 1:Many enablement sessions on the hirify.global product suite, enhancing engagement and knowledge retention.
• Conduct in-person training, managing preparation, delivery, and follow-up activities.
• Partner with Instructional Designers to improve training materials and programs.
• Customize training content for customers during custom engagements based on their specific needs.
• Become an expert on the hirify.global product to address basic to advanced product Q&A.

Requirements

• Excellent presentation, written, and verbal communication skills.
• 2-3 years of experience providing training, preferably at a SaaS or Technology company.
• Tech savvy, analytical, and a good problem solver.
• Self-starter, quick learner, organized, methodical, and detail-oriented.
• Ability to prioritize and manage multiple projects concurrently.
• Willingness to travel for in-person events and training sessions (up to 30%).

Culture & Benefits

• 100% health coverage for employees (medical, dental, and vision), and 75% for dependents.
• Market-leading gender-neutral parental leave and compassionate leave.
• Paid time off with flexible usage.
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use.
• Mental health support through Modern Health.
• Pre-tax commuter benefits and 401(k) plan with employer match (for US Employees).
• Regular team events and opportunities to help build the company you want to work at.