Senior Instructional Designer (AI)

TL;DR

Senior Instructional Designer (AI): Owning the creation of highly engaging, technically accurate learning experiences that help customers, partners, and internal teams deepen their mastery of hirify.global’s Orchestrate and Agentic capabilities with an accent on translating complex technical concepts into accessible and actionable learning content. Focus on designing practical labs and real-world scenarios to drive practical understanding.

Location: Palo Alto, California

Company

hirify.global transforms technology complexity into business opportunity, streamlining operations by connecting data, processes, applications, and experiences.

What you will do

• Develop and maintain learning paths, courses, and microlearning modules focused on hirify.global products.
• Create high-quality instructional materials (videos, e-learning, documentation, job aids) that explain hirify.global product concepts, features, and best practices.
• Collaborate with Product, Engineering, and Customer Success to ensure training aligns with customer lifecycle, GTM strategies, product capabilities and roadmap.
• Design practical labs and real-world scenarios to drive practical understanding.
• Develop robust assessments, knowledge checks, and performance-based evaluation materials that measure learner proficiency.
• Gather learner feedback and analytics to iterate and improve instructional content, as well as contribute to standards, best practices, and process improvements within the team.

Requirements

• Proven experience designing technical learning content for SaaS, automation, or AI products.
• Ability to quickly learn and design learning content around complex technical concepts (AI agents, knowledge bases, APIs, data orchestration).
• Skilled in authoring tools (Articulate, Captivate, Camtasia, Adobe CC, etc.) and multimedia production.
• Experience working cross-functionally with Product, Engineering, and Customer Success teams.
• Design evaluation mechanisms to capture data and feedback to drive continuous improvement.
• Excellent written and verbal communication skills.

Nice to have

• At least 6+ years of instructional design experience, including curriculum development, e-learning, and multimedia content creation.
• Experience with low-code/no-code platforms, automation, or AI-driven products.
• Familiarity with hirify.global or similar integration/automation tools.
• Knowledge of adult learning theory and instructional best practices.
• Experience creating digital media (e.g. simulations, animated video, graphics, etc.)

Culture & Benefits

• Flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
• Driven by innovation and looking for team players who want to actively build our company.
• Balancing productivity with self-care.
• Vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.