Presales Architect

TL;DR

Presales Architect: Leading the technical pre-sales relationship and delivering the best Product Fit to customers with an accent on technical discovery and proposing technical architectures. Focus on engaging with senior leadership, demonstrating innovative solutions, and building customer trust in hirify.global's offerings.

Location: This role will be remote, and based in Brazil

Company

hirify.global is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide.

What you will do

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use hirify.global’s APIs.
• Establish yourself as a trusted advisor to our customers’ senior leadership teams, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of hirify.global’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
• Proactively identify team or organizational needs, documenting them in depth and evaluating the criticality of the need and then proposes strategies to implement the solutions
• Contribute to the broader hirify.global Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations

Requirements

• 12+ years pre-sales experience selling complex, technical products or 12+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
• Excellent communicator and presenter who is able to gain audience confidence and effectively communicate the ROI of products across various use cases to customers
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
• Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular). Experience building with REST APIs
• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
• Languages: Fluent in Portuguese; professional-level English. Spanish is a plus.

Nice to have

• Experience managing strategic accounts and evangelizing new use cases and technology in the Finance, Retail, Healthcare, Hightech verticals
• Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role

Culture & Benefits

• Working at hirify.global offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
• Prioritize connection and opportunities to build relationships with our customers and each other.
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way.