Sales Operations Manager (SaaS)

TL;DR

Sales Operations Manager (SaaS): Managing client accounts from onboarding to renewal and refining client communications with an accent on handling quotes, agreements, and NDAs to ensure a smooth onboarding journey. Focus on identifying potential prospects, maintaining highly targeted outbound outreach, and introducing new features to clients.

Location: Fully remote with a flexible working schedule.

Company

hirify.global is a verification platform providing customizable KYC, KYB, transaction monitoring, and fraud prevention solutions for various industries.

What you will do

• Manage accounts from onboarding to renewal.
• Guide clients on technical, business, and product levels, collaborating with other teams.
• Process quotes, agreements, and NDAs for smooth client onboarding.
• Research and identify potential prospects based on strategy development.
• Maintain highly targeted outbound outreach (email, phone, LinkedIn) to source meetings.
• Introduce new features and handle releases for clients.

Requirements

• English, Spanish and Portuguese: C1+ required.
• Demonstrated account management experience in B2B cloud/SaaS software, financial services, compliance, or crypto sales.
• Experience with CRM pipeline management.
• Excellent communication and negotiation skills with strong attention to detail.
• Ability to work in a fast-paced startup environment.
• Responsible, detail-oriented, and self-organized.

Culture & Benefits

• Fully remote and flexible working schedule.
• Access to co-working spaces in some locations.
• Work on a product that protects millions of users worldwide.
• International project with a global team and customer base.
• Extra day off for birthday and 7 additional days for Christmas & New Year holidays.
• 7 days of sick leave without documentation.
• Regular, fully covered team offsites.
• Learning opportunities and support for industry events.

Hiring process

• TA screening.
• Hiring Manager Interview.
• Final Interview.