Customer Solution Architect Team Lead (EMEA)

TL;DR

Customer Solution Architect Team Lead (EMEA): Captaining a high-performing team of Customer Solutions Architects and driving the adoption of hirify.global for diverse customers, from agile startups to established brands. Focus on developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success, while ensuring team execution and people management.

Location: Fully Remote (Global). A WeWork membership or co-working allowance is provided anywhere in the world.

Company

hirify.global is a Postgres development platform providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search, designed for growth.

What you will do

• Hire, coach, and grow a global team of Customer Solutions Architects (CSAs).
• Collaborate with Sales, Product, and Engineering to scale the CSA motion across the customer journey.
• Create structured onboarding, training, and development plans for CSAs.
• Ensure CSAs deliver successful outcomes, unblock adoption, and drive value for paid accounts.
• Work directly with strategic customers during complex escalations or architectural deep dives.

Requirements

• 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
• 2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment.
• Strong background with relational databases (PostgreSQL preferred), understanding schema design, indexing, and query performance.
• Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.
• Clear, confident technical communicator and storyteller.

Culture & Benefits

• Fully remote, hiring globally with no hirify.global offices.
• Equity ownership (ESOP) for every team member.
• Tech allowance to set up your ideal work environment.
• Health benefits covering 100% for employees and 80% for dependents.
• Annual off-sites for team connection and collaboration.
• Flexible and asynchronous work environment.
• Annual education allowance for professional development.

Hiring process

• Application review.
• Short intro video call.
• Up to four interviews with Founders, future teammates, and cross-functional members.
• Final decision and offer.