Customer Solution Architect (EMEA)

TL;DR

Customer Solutions Architect: Driving adoption of the Supabase platform, designing technical solutions for diverse customers ranging from startups to established brands with highly scaled workloads with an accent on understanding business needs and delivering value. Focus on translating business needs to technical outcomes, building trust-based customer relationships, and advocating for the customer within Supabase.

Location: Remote

Company

Supabase is the Postgres development platform, built by developers for developers, providing a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search.

What you will do

• Lead technical discovery to uncover business and technical objectives, ensuring customers receive the guidance they need.
• Design, build, and present Supabase platform demonstrations to high-value customers.
• Collaborate with customers to determine the technical scope of proof-of-value to ensure they recognize the value of the Supabase platform.
• Deliver synchronous and asynchronous engagements with customers, including architecture assessments, database design, and performance optimization.
• Serve as an internal champion for customers, providing platform feedback and communicating roadmaps.
• Build trust-based relationships with customers, understanding their goals and opportunities.

Requirements

• 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.
• Strong background with relational database management systems such as PostgreSQL or MySQL.
• Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
• Very strong communication skills, particularly of technical concepts.
• Well-organized and effective storyteller with meaningful interpersonal skills.
• Experience with project management, business analysis and revenue operations tools.

Culture & Benefits

• Fully Remote: Work from anywhere in the world.
• Receive ESOP (equity ownership) in the company.
• Tech Allowance: Budget to set up your ideal work environment.
• Health Benefits: 100% of health insurance for employees and 80% for dependents.
• Annual Off-Sites: Company gathers in a new city for a week of connection, collaboration, and fun.
• Flexible Work: Operate asynchronously and trust to manage your own time.

Hiring process

• Apply – Our team will review your application.
• Intro Call – A short video chat to get to know each other.
• Interviews – Up to four calls with Founders, Future teammates, and Someone cross-functional.
• Decision – We may follow up with a final question or go straight to offer.