GTM Operations Specialist

TL;DR

GTM Operations Specialist: Ensuring the accuracy and quality of key business processes, maintaining clean CRM data, and supporting sales and customer teams. Focus on compliance with Legal, Finance, Information Systems, and SOX requirements, and resolving inquiries independently.

Location: Permanent work from home

Company

hirify.global's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Review closed deals to ensure compliance with Legal, Finance, Information Systems, and SOX requirements.
• Provide guidance and support to Sales team members on deal-related questions.
• Maintain high data accuracy and process integrity within CRM systems.
• Process corrections in the CRM as needed, including subscription refunds, pricing adjustments, and invoice tax corrections.
• Support internal stakeholders with general administrative tasks.

Requirements

• Previous experience in an administrative function.
• Prior experience in a SaaS and/or technology-related field.
• Knowledge of Mac OS X, iOS, G Suite, Salesforce, Zendesk, Slack.
• Strong attention to detail and accuracy of customer related data.
• Good time management, multitasking, flexibility, and organization skills.

Culture & Benefits

• Market-leading salary package
• Permanent work from home setup
• Coworking space available, if needed
• Follows PH holidays.
• Benefits include HMO for you and your 2 dependents, 15 Vacation leaves, 10 Sick leaves, Government Mandated Benefits, Food Allowance of 1000PHP per month, Work from Home Allowance of 1000PHP per month, Health and wellness benefit of 7500PHP per year, Free LinkedIn Learning License, Free access to Mental Health support and coaching services.
• Opportunity to grow your career in a company that values internal mobility