Senior Implementation Consultant (Saas)

TL;DR

Senior Implementation Consultant (SaaS): Leading new hirify.global customer implementations, including project management and resource allocation, focusing on deployment, change management, and adoption programs. Focus on applying industry best practices, troubleshooting issues, and identifying growth opportunities with existing customers.

Location: This is a remote role in Ontario Canada only.

Company

hirify.global inspires people to achieve great things together with the first AI-native Employee Experience Platform.

What you will do

• Lead new customer implementations, managing project plans and resources for onboarding and growth.
• Ensure deployment, change management, and adoption plans are in place for each engagement.
• Communicate implementation status, issues, risks, and effort clearly.
• Apply hirify.global best practices and vertical industry knowledge to customer implementations.
• Oversee initial adoption, training, and development of best practices for customers.
• Partner with Sales and CSMs to develop plans for client architecture integration and identify growth opportunities.

Requirements

• Familiarity with implementing Software-as-a-Service solutions.
• Several years of experience working on enterprise-scale deployments.
• Strong application functional and account management expertise.
• Project management experience.
• Self-motivated team player ready to embrace a fast-paced, high-growth environment.
• 5+ years of consulting/client-facing experience.

Nice to have

• Comms background

Culture & Benefits

• Competitive compensation packages.
• Flexible working time models and hybrid work options.
• 7 days PTO (including one floating holiday).
• Monthly Well being Allowance ($50 CAD) for fitness, mental health, and hobbies.
• RRSP Program with company match and health plans, including dental & vision.
• One day off per year for supporting a social project.