TL;DR
Solution Expert (HR): Supporting strategic customers in the RUN phase, acting as a trusted advisor on complex use cases, and translating requirements into scalable solutions within the hirify.global platform with an accent on complex integrations (APIs, flat files, third-party tools). Focus on redesigning platform architecture and delivering professional services to the customer base.
Location: Remote, must be based in Spain
Company
hirify.global enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.
What you will do
- Manage a portfolio of customers to drive product adoption and deliver tailored solutions.
- Lead complex integrations, redesign platform architecture, and run solution audits.
- Provide high-level recommendations to maximize business impact and long-term value.
- Develop repeatable and scalable processes to improve project quality and delivery.
- Strengthen the services proposed to clients.
Requirements
- 3 years of professional consulting experience, preferably in a customer-facing role.
- Previous deployment experience of SaaS products, ideally HR-related.
- Good understanding and experience working with APIs, SSO configuration & troubleshooting.
- Solution-oriented, client-first mindset.
- Ability to adapt to your audience and reduce complexity to more common terms with less technical stakeholders.
- Fluent French (US/UK) / B2 level or equivalent English
Culture & Benefits
- Flexible hours, total work from home possible anywhere in Spain.
- Active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
- A framework that will help you make an impact.
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