Solution Expert (HR)

TL;DR

Solution Expert (HR): Supporting strategic customers in the RUN phase, acting as a trusted advisor on complex use cases, and translating requirements into scalable solutions within the hirify.global platform with an accent on complex integrations (APIs, flat files, third-party tools). Focus on redesigning platform architecture and delivering professional services to the customer base.

Location: Remote, must be based in Spain

Company

hirify.global enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.

What you will do

• Manage a portfolio of customers to drive product adoption and deliver tailored solutions.
• Lead complex integrations, redesign platform architecture, and run solution audits.
• Provide high-level recommendations to maximize business impact and long-term value.
• Develop repeatable and scalable processes to improve project quality and delivery.
• Strengthen the services proposed to clients.

Requirements

• 3 years of professional consulting experience, preferably in a customer-facing role.
• Previous deployment experience of SaaS products, ideally HR-related.
• Good understanding and experience working with APIs, SSO configuration & troubleshooting.
• Solution-oriented, client-first mindset.
• Ability to adapt to your audience and reduce complexity to more common terms with less technical stakeholders.
• Fluent French (US/UK) / B2 level or equivalent English

Culture & Benefits

• Flexible hours, total work from home possible anywhere in Spain.
• Active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.
• A framework that will help you make an impact.