Renewal Account Manager (Fintech)

TL;DR

Renewal Account Manager (Fintech): Manages renewal and expansion strategies across a portfolio of LATAM customers, serving as the primary commercial contact for assigned accounts and leading all renewal discussions. Focus on negotiating renewal terms, identifying expansion opportunities, and ensuring alignment with hirify.global’s commercial objectives.

Location: Hybrid, three days in-office in Austin, TX.

Company

hirify.global's vision is to create a secure digital world for its customers, industry, and communities.

What you will do

• Manage renewal motions for a defined portfolio of existing customers in Latin America (LATAM).
• Build and maintain relationships with key decision-makers, procurement, and channel partners.
• Identify expansion opportunities and partner with Sales and Customer Success to grow existing accounts.
• Ensure forecast accuracy, timely renewals, and alignment with hirify.global’s commercial objectives.

Requirements

• 2+ years of SaaS renewals, account management, or commercial ownership experience with measurable retention success.
• Fluency in Spanish language; Portuguese fluency highly preferred.
• Strong commercial acumen and negotiation skills.
• Excellent communication and executive presence with the ability to influence customer and partner decisions.
• Strong proficiency in Salesforce and other CRM or forecasting tools.
• Analytical mindset and ability to interpret customer and renewal data.
• Collaborative, organized, and proactive - able to manage multiple priorities in a fast-paced environment.

Nice to have

• Cybersecurity or technology industry experience preferred.

Culture & Benefits

• Dynamic and collaborative workplace where new ideas are welcome.
• Solve some of the toughest challenges in cybersecurity.