Professional Services Consultant

TL;DR

Professional Services Consultant (Analytics & Automation): Providing services activities to hirify.global strategic accounts in order to provide ongoing value to hirify.global customers on different areas of operations with an accent on analyzing and benchmarking customers’ data-set to drive insights. Focus on developing advanced contents for customers and handle testing, pilot and production deployment.

Company

hirify.global is the leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale.

What you will do

• Analyse and benchmark customers’ data-set to drive insights for ongoing operations.
• Create analytical reports and perform ticket analysis to provide recommended action plans.
• Provide insights on end-user computing common issues and proper ways to solve it for enterprises.
• Translate analytics findings into appropriate content/solution in hirify.global.
• Develop advanced contents for customers and handle testing, pilot and production deployment.
• Develop automation scripts (Remote Actions) based on Windows PowerShell.

Requirements

• BE preferred in computer science, computer engineering.
• Minimum of 5 years of experience in technical consulting, analytics & automation.
• Extensive technical knowledge on Digital Workplace/End user computing.
• Excellent knowledge of Microsoft Windows clients and applications and MacOS.
• Good troubleshooting skills and technical knowledge of IT operations and ITIL.
• Practical knowledge of JSON, SQL, XML, Windows, PowerShell. Practical experience in data integration.

Nice to have

• Knowledge on data science and how to use scripting and visualization tool to provide insights.

Culture & Benefits

• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer).
• Free access to professional training platforms to explore your interests and enhance your skills.