Agentic Product Analyst (AI)

TL;DR

Agentic Product Analyst (AI): Design, architect, and deploy large-scale agentic AI solutions for enterprise customers with an accent on complex workflow orchestration and integration across enterprise systems. Focus on translating business processes into AI-driven workflows, ensuring end-to-end deployment success, and driving continuous improvement of autonomous AI agents.

Location: Remote

Company

hirify.global is a leading agentic AI platform enabling enterprise customer experience automation for global brands, backed by top investors.

What you will do

• Lead discovery sessions to understand enterprise business processes and identify automation opportunities.
• Design agentic orchestration strategies and build detailed solution blueprints including workflows, data exchanges, and escalation logic.
• Define end-to-end AI architectures covering intents, actions, tools, and integration points.
• Collaborate with customer technical teams and internal stakeholders to ensure successful implementation and deployment.
• Validate solution behavior with QA and guide user-experience reviews and tuning.
• Train customer teams and drive continuous improvement through reusable playbooks and integration patterns.

Requirements

• 3–5 years experience in solutions architecture, product consulting, or workflow design for enterprise SaaS or AI platforms
• Strong skills in designing complex workflows and enterprise integrations
• Customer-facing consulting experience with excellent communication and facilitation skills
• Understanding of REST APIs, event-driven systems, and data flows
• Experience working cross-functionally with CSM, engineering, product, and QA teams

Nice to have

• Background in Conversational AI, Agentic AI, RPA, Automation, CRM/Ticketing, or LLM-based products
• Hands-on experience defining business logic, decision trees, or automated workflows
• Experience with enterprises in airlines, BFSI, telecom, retail, or large-scale customer support

Culture & Benefits

• Equal opportunity employer committed to diversity
• Work remotely from any location
• Collaborative environment with cross-functional teams