Senior Product Owner (ServiceNow, AI)

TL;DR

Senior Product Owner (ServiceNow, AI): Leading the product vision and strategy for a people platform, focusing on re-imagining journeys using generative AI and optimizing processes. Focus on defining product roadmaps, collaborating with diverse teams, and championing innovation with emerging technologies like ServiceNow and Microsoft.

Location: Hybrid Working in Halifax, Leeds

Salary: £76,194 – £89,640

Company

hirify.global is rebooting an icon and building the future of finance.

What you will do

• Lead product vision and strategy, with a particular focus on re-imagining journeys using generative AI.
• Champion innovation and adoption of AI technologies to optimize processes and decision-making using ServiceNow, Workday, and Microsoft.
• Lead a product roadmap: defining and prioritizing epics, features, and stories.
• Collaborate with suppliers, product colleagues, engineers, designers, and business partners.
• Perform senior storytelling and advocacy of a transformed vision.
• Ensure change compliance of your product.

Requirements

• Product Ownership – own and manage the product backlog through leading cross-functional teams to deliver tech changes and AI-enabled workflows.
• Leadership – inspire and motivate teams to deliver high-quality outcomes, demonstrating accountability and fostering collaboration.
• Generative / Agentic AI Experience – ideally on the ServiceNow platform.
• Innovation – deliver bold and innovative approaches entrenched in automation through generative AI.
• Design Thinking – collaborate with design colleagues and work through problems using design methodologies.
• Communication – persuasive storytelling for executives, teams, and colleagues.
• Customer Centricity – promote the value of customer outcomes and use input to present targeted solutions.
• Technical proficiency – ability to work and collaborate with suppliers, data, and engineering teams on technical aspects.
• Performance & Value Realisation – monitor product performance against OKRs, delivering measurable business value using evidence and data.
• Stakeholder Management – anticipate and mitigate conflict to gain long-term commitment.
• Agile methodologies – experience in applying agile methodologies and tooling (e.g., Jira, Confluence).

Culture & Benefits

• A generous pension contribution of up to 15%.
• An annual performance-related bonus and share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.
• Commitment to an inclusive workplace and creating a consciously inclusive environment.
• Workplace Adjustments for colleagues with a disability, including flexibility with office attendance, location, and working pattern.