Senior Subscription Manager

TL;DR

Senior Subscription Manager (Sales): Managing renewal and growth of Support and Subscription contracts with direct customers in Germany with an accent on protecting and increasing Annual Recurring Revenue (ARR). Focus on driving renewals sales rigor, accurate forecasting, and collaboration with internal stakeholders to ensure customer satisfaction and timely contract renewals.

Location: Onsite in Munich, Germany

Company

hirify.global is a global software company enabling companies to improve operations and create better products by connecting the physical and digital worlds.

What you will do

• Renew Support and Subscription contracts with direct customers in Germany
• Protect and grow Annual Recurring Revenue (ARR) by identifying and closing upsell opportunities
• Collaborate with Sales, Customer Success, Deal Desk, Finance, and Legal teams to ensure customer satisfaction
• Maintain high renewal rates through structured daily and weekly work
• Accurately forecast and update renewal data in Salesforce CRM
• Support customer transitions from Perpetual licenses to Subscription or Cloud models

Requirements

• Must be located in Munich, Germany
• Excellent written and oral communication skills in English and German are mandatory
• Proven experience in renewals, sales, or inside sales in Perpetual, Subscription, or SaaS environments
• Bachelor’s degree or equivalent experience
• Strong negotiation, collaboration, and problem-solving skills
• Detail-oriented with a structured approach and accuracy in CRM updates

Culture & Benefits

• Work alongside talented industry leaders in a global team
• Opportunities for learning, growth, and innovation
• Inclusive environment valuing diversity and individuality