TL;DR

Account Manager (DACH): Manage and develop a defined portfolio of B2B online shop customers in the DACH region with an accent on proactive account management and sales growth. Focus on strategic portfolio development, negotiation skills, and close collaboration with internal teams to maximize customer success and contract extensions.

Location: Hybrid work with fixed office days in Cologne and flexible remote work within the EU, Iceland, or Norway

Company

%hirify_global% is a European trusted brand providing SaaS solutions for e-commerce businesses.

What you will do

Manage a defined portfolio of small and medium-sized online shops in the DACH region independently
Identify sales potential and adapt expansion strategies to customer needs
Develop customer portfolios strategically and commercially, acting as a skilled negotiating partner
Collaborate closely with internal teams such as New Business Sales, Product Management, and Customer Success

Requirements

Must have professional experience in proactive B2B customer approach and communication
Fluent German and very good English skills
Experience in account/customer portfolio management, ideally up to 500 customers
Strong communication skills, customer orientation, and hands-on mentality
Analytical skills, sales affinity, and persuasiveness
Affinity to e-commerce and ideally experience with CRM systems (e.g., Salesforce)

Culture & Benefits

Hybrid work combining office days in Cologne with flexible remote work
Workation option within the EU, Iceland, or Norway
Permanent contract with 27 vacation days plus additional days off
Buddy programme and individual training opportunities
Team and unit events
Health Pass with free sports, fitness, and health courses