Senior Account Manager (Fintech)

TL;DR

Senior Account Manager (Fintech): Manage and grow a portfolio of merchants and payment partners in the acquiring business across APAC with an accent on commercial growth, relationship building, and data-driven account optimization. Focus on hunting and farming new and existing accounts, upselling, cross-selling, and collaborating cross-functionally to enhance merchant experience.

Location: On-site in Hong Kong or Shenzhen

Company

Unlimit is a global fintech powerhouse operating 17 offices worldwide, providing a unified payments platform integrating 1,000+ payment methods and financial tools including payment processing, multicurrency accounts, card issuing, banking-as-a-service, and crypto on- and off-ramps.

What you will do

• Build and manage relationships with key merchants and payment partners to ensure mutual growth and long-term success.
• Identify new business opportunities and expand existing accounts through hunting and farming.
• Upsell and cross-sell Unlimit solutions to maximize revenue and adoption.
• Monitor KPIs, optimize account performance, and recommend improvements based on data-driven insights.
• Collaborate with regional and global teams to improve processes and merchant experience.
• Represent Unlimit as a trusted partner and manage multiple accounts and stakeholders effectively.

Requirements

• Location: Must be able to work on-site in Hong Kong or Shenzhen
• Minimum 5 years of payments industry experience with acquiring or merchant services focus
• Proven client and partnership management skills with commercial growth experience
• Data-savvy with ability to analyze and communicate performance insights
• Self-starter with resilience and ability to thrive in fast-paced environments
• Collaborative and positive team player

Culture & Benefits

• Equal opportunity employer valuing diversity and inclusion
• Supportive and high-performance culture
• Use of AI tools to assist recruitment while maintaining human decision-making