Technical Account Manager (Fintech)

TL;DR

Technical Account Manager (Fintech): Advising customers on best practices and diagnosing accounting-related data issues for an accounting automation software, with an accent on technical accounting expertise and data solutioning. Focus on resolving complex accounting problems with large datasets and driving customer success.

Location: Ideally based in the Bay Area, though remote applicants within the United States will be considered.

Company

hirify.global is an accounting automation software that consolidates and transforms revenue transaction data into a single source of truth for revenue reporting, empowering accounting and finance teams.

What you will do

• Advise customers on best practices for using hirify.global, leveraging technical accounting and data analysis background.
• Apply GAAP knowledge to provide guidance on ambiguous accounting problems for innovative customers.
• Diagnose and resolve complex accounting-related data issues using large datasets.
• Design and deliver data solutions during customer implementations in collaboration with the Customer Success team.
• Drive customer success and support go-to-market strategies, influencing product development.

Requirements

• Strong background in technical accounting or supporting accounting/finance systems, with expertise in financial statements and revenue accounting.
• Customer-centric mindset with a passion for solving problems and driving value for customers.
• Expert proficiency with SQL, databases, and APIs.
• Proven problem-solving skills and ability to adapt in a dynamic, high-growth startup environment.
• English: B2 required.

Nice to have

• Curiosity about and experience using new technologies, including AI, in day-to-day life.

Culture & Benefits

• Competitive salary and equity compensation.
• Sponsored medical, vision, and dental insurance.
• Unlimited paid-time-off and sick days.
• Opportunity to shape customer success strategy and grow within a startup environment.
• Collaborate with a talented team and empower leading brands.