Director, Enablement (AI)

TL;DR

Director, Enablement (AI): Overseeing client enablement activities for a major client within the Open Media Studio ecosystem with an accent on driving adoption, engagement, and measurable value from Choreograph’s products. Focus on ensuring effective execution of enablement plans, client training and support, and continuous improvement of the client experience through feedback loops.

Location: Hybrid in London, United Kingdom. This is a UK based role and requires individuals to have the right to work in this location, with teams in the office around four days a week.

Company

hirify.global is WPP’s global media collective, and Choreograph, a leading brand within hirify.global, is a global data products and technology company building an AI-enabled media and data platform for advertising.

What you will do

• Manage client enablement programs for a market for a major client, ensuring effective onboarding and training on OMS products.
• Partner with account teams to identify opportunities to expand product usage and deliver measurable business impact.
• Conduct product walkthroughs, demos, and training sessions tailored to client needs.
• Act as the primary enablement contact, connecting clients with product, engineering, and data strategy teams.
• Monitor adoption metrics, engagement levels, and client satisfaction, identifying trends and areas for improvement.
• Assist in new business pitches and client retention efforts by showcasing OMS capabilities.

Requirements

• Experience in client enablement, customer success, or training within a technology or data-driven organization.
• Strong understanding of technology platforms and ability to act as a confident product advocate.
• Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders.
• Ability to work collaboratively across functions and manage multiple client priorities.
• Analytical mindset with the ability to interpret adoption data and translate insights into action.
• Right to work in the United Kingdom is required.

Nice to have

• Familiarity with media planning and buying workflows.

Culture & Benefits

• Access to the global hirify.global & WPP networks for professional growth.
• Variety of employee resource groups and frequent in-office events.
• Competitive medical, group retirement plans, vision, and dental insurance.
• Significant paid time off, preferential partner discounts, and employee mental health awareness days.
• Hybrid work approach, with teams in the office approximately four days a week.