Employee Tech Working Student

TL;DR

Employee Tech Working Student: Providing IT support and helpdesk services for colleagues onsite and remotely in Munich with an accent on technical onboarding, device preparation, and support ticket handling. Focus on applying AI tools to improve IT support processes and delivering excellent customer service.

Location: Munich, Germany (onsite)

Company

hirify.global is a leading European online automotive marketplace with a strong focus on innovative technology and employee productivity.

What you will do

• Act as a contact person in the helpdesk supporting colleagues onsite and remotely
• Handle support tickets and requests via Slack and Jira
• Prepare notebooks and accessories ensuring proper functionality
• Communicate with manufacturers and dealers for warranty and guarantee cases
• Prepare technical onboarding for new employees
• Provide technical support at internal events both online and in person

Requirements

• Location: Must be onsite in Munich, Germany
• Ongoing studies in IT or related field
• Basic knowledge of Microsoft Windows, MacOS, iOS, and Microsoft Office
• Fluency in English; German is a plus
• Proactive mindset with strong communication and problem-solving skills
• Interest or experience with AI tools and technologies

Nice to have

• Experience with Active Directory, Exchange, or Jira
• Previous working experience in IT support
• German language skills

Culture & Benefits

• Multinational team with over 50 nationalities
• Tools, training, and support for personal and professional growth
• Work environment that suits individual needs