AI and Experience Orchestration Director (AI)

TL;DR

AI and Experience Orchestration Director (AI): Leading sales strategy and adoption of AI-powered customer experience solutions with an accent on translating client's business goals into impactful AI use cases and driving field execution of AI programs. Focus on engaging with senior and C-level leaders, orchestrating complex opportunities, and providing hands-on support for positioning, pricing, and proposals for hirify.global AI offerings.

Location: Flexible Office locations in Durham, NC, New York, Washington D.C., Florida, and Pennsylvania, USA. Offers work from home opportunities, candidates must be based in the United States.

Salary: $125,300–$232,700 USD annually

Company

hirify.global empowers over 8,000 organizations worldwide with an AI-powered Experience Orchestration platform to create the best customer and employee experiences.

What you will do

• Demonstrate advanced expertise in AI and lead detailed discussions with technical and business stakeholders.
• Engage confidently with senior and C-level leaders and orchestrate complex opportunities.
• Influence and guide sales strategy, partnering closely with account executives.
• Identify strategic priorities and develop AI-led opportunity pathways.
• Drive field execution of programs across the hirify.global AI portfolio, including sales campaigns.
• Lead customer workshops to shape AI use cases and pilot opportunities.

Requirements

• English: C1+ equivalent (excellent verbal and written communication skills).
• 10-12 years of sales and/or presales experience in software, cloud, or AI-related domains.
• Strong subject matter expertise in AI and customer experience technology.
• Experience with AI-powered customer experience and conversational AI solutions.
• Ability to influence without direct authority and collaborate effectively.
• Ability to create effective territory and account strategies that support growth objectives.

Nice to have

• Experience in sales overlay, specialist, and/or subject matter expert functions.

Culture & Benefits

• Global team embracing empathy and cultivating collaboration.
• Medical, Dental, and Vision Insurance, with Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Development and career growth opportunities.
• Adoption Assistance and Fertility treatments.